Technical Issue Support

Technical Issues

For technical issues pertaining to the use of the portals such as resetting passwords or errors during login, please refer to the contact details below:

PortalContact NumberOperating Hours
SLS Learning PortalSchool Helpdesk
(Miss Woon Ai Ling)

6763 4812
Mondays to Fridays: 8am to 4pm

Closed on Saturdays, Sunday and Public Holidays

Email: woon_ai_ling@moe.edu.sg
SLS Central Helpdesk

6702 6513
Mondays to Fridays:
4:00 pm ― 9:00 pm (School Days)
9:00 am ― 9:00 pm (School Holidays)

Saturdays: 9am - 3pm

*Closed on Sundays and Public Holidays

Email: helpdesk@sls.ufinity.com

User Guide for SLS Login trouble-shooting:
https://static.learning.moe.edu.sg/UserGuide/login-troubleshooting.html 


SLS Log In Infograph.jpg

SLS log-in troubleshooting guide:  Login troubleshooting.html

Instructions on setting up a password reset email:  ANNEX B_Setting up password reset email in SLS.pdf