Technical Issue Support
Technical Issues
For technical issues pertaining to the use of the portals such as resetting passwords or errors during login, please refer to the contact details below:
| Portal | Contact Number | Operating Hours |
|---|---|---|
| SLS Learning Portal | School Helpdesk (Miss Woon Ai Ling) 6763 4812 | Mondays to Fridays: 8am to 4pm Closed on Saturdays, Sunday and Public Holidays Email: woon_ai_ling@moe.edu.sg |
| SLS Central Helpdesk 6702 6513 | Mondays to Fridays: 4:00 pm ― 9:00 pm (School Days) 9:00 am ― 9:00 pm (School Holidays) Saturdays: 9am - 3pm *Closed on Sundays and Public Holidays Email: helpdesk@sls.ufinity.com | |
| User Guide for SLS Login trouble-shooting: User Guide Login Troubleshooting |
SLS log-in troubleshooting guide: SLS Login Troubleshooting
Instructions on setting up a password reset email: ANNEX B_Setting up password reset email in SLS.pdf